
Mashreq Neo is a digital banking platform officially introduced by Mashreq Bank in the United Arab Emirates (UAE). Neo is designed to provide a smooth and convenient banking experience through online and mobile channels.
You have to ensure accurate information on Mashreq Neo bank accounts in UAE, visit the official website, or contact customer service directly, as banks frequently update their offerings and features.
This article will articulate a step-by-step guide about Mashreq Neo Bank Account Opening.
About Mashreq
Mashreq (Arabic: بنك المشرق) is the oldest private bank in the United Arab Emirates and one of the oldest banking institutions in the Middle East. It was founded in 1967 by Al-Ghurair Group as the Bank of Oman, Mashreq Bank offers online banking and e-commerce services to their clients.
It has a total of 16 overseas offices in 13 countries, Mashreq Bank has a wide range of services with corporate banking businesses in Bahrain, Qatar, Kuwait, and India, as well as corporate and retail banking in Egypt and foreign exchange businesses in Bangladesh, Pakistan, and Nepal and also has full-service branches in New York, London, and Hong Kong. (Ref: Wikipedia)
Required Documents
- Valid passport for validation
- Emirates ID
- UAE Resident Visa
Mashreq Neo Current Account
A person needs to meet this criteria:
- Min Balance to Maintain: AED 0
- Minimum Salary: AED 5K
- Monthly Fee: AED 0
Features
- Salary transfer is not mandatory
- A minimum age of 21 years is required
- Only UAE residents are eligible
- Provides lifestyle, dining and travel benefits
- No minimum balance requirement on the Neo Basic account
- A minimum salary of AED 5000 is required
- No charges for non-maintenance of the minimum balance in the Neo Basic account
- A minimum balance of AED 3000 should be maintained in the Neo Smart account
Benefits
Digital Convenience
Mashreq Neo is designed as a digital banking platform, offering the convenience of managing your finances online or through a mobile app, allowing you to access your account anytime, anywhere.
Account Types
Mashreq Neo generally provides various types of accounts, such as savings accounts and current accounts, allowing you to choose an account that suits your financial needs.
No Minimum Balance Requirement
Some Mashreq Neo accounts may not have a minimum balance requirement, making it accessible to people who prefer not to maintain a specific balance.
Zero or Low Fees
Mashreq Neo may offer accounts with minimum fees or no fees for certain transactions. Need to check the fee structure on the official website for exact details.
Free Debit Card
Account holders can get a free debit card, providing access to a variety of transactions, including purchases, withdrawals, and online payments.
International Transfers
Mashreq Neo can provide the ability to make international transfers or transactions, allowing you to send and receive money globally.
Interest Earnings
Some Mashreq Neo savings accounts may offer competitive interest rates, allowing you to earn interest on your account balance.
Mobile Banking Features
Access to a suite of mobile banking features, including account monitoring, fund transfers, bill payments, and other financial management tools.
Customer Support
Mashreq Neo offers full customer support services to assist with account-related inquiries or issues.
Security Features
There may be enhanced security measures in place to protect your account and personal information, such as multi-factor authentication and secure login methods.
Eligibility Criteria for the Mashreq Neo Digital Bank Account
Before applying for the Mashreq Neo Digital Bank Account must need the mandatory documents to be eligible:
- An individual must be a UAE national or resident.
- Must have a valid Emirates ID.
- Must be a minimum of 18 years old.
- The minimum monthly salary for individuals is AED 5,000 or higher.
- There is no charge for not maintaining a minimum balance in the Neo Basic account.
- Must have a minimum balance of AED 3000 should be maintained in the Neo Smart account.
The applicants who are entrepreneurs or have tiny businesses must have a turnover of at least AED 60,000.
How to Open Mashreq Neo Account Online
Visit the Mashreq Neo official website at https://www.mashreq.com/
Step 1: Click on “New to Mashreq” to create an account at the bottom of the screen.
Step 2: Click on Get on Started.
Step 3: Enter your details and click on the Next button to receive an OTP via SMS.
Step 4: Verify your mobile number by submitting the OTP.
Step 5: Follow the instructions to upload your Emirates ID and click on “Next”
Step 6: Enter your full name according to your password and click on “Next”
Step 7: Now the process will identify and authenticate you with a face scan. Click on the check box to give your consent.
Step 8: Adjust your phone till the light turns green and stay tuned for a few minutes
Step 9: Fill in your employment details to proceed
Step 10: Select your account type
Step 11: Respond to the following question, select the checkbox, and click Next
Step 12: Fill in all your address and click Next
Step 13: Enter your desired username and create a password
Step 14: Follow the guidelines enter a unique password and click next
Welcome! Now your Mashreq Neo Account is created and activated.

Get Mashreq Mobile App
Create your Mashreq Neo account from your Smartphone!
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How to Close Mashreq Neo Account Online

A convenient way to close a Mashreq Neo account is through a fast and easy process online. So, adhere to the following steps given below:
Step 1: Log in to your Mashreq Neo account utilizing your username and password.
Step 2: Now, Click on the ‘Settings’ option located on the top right-hand corner of the screen.
Step 3: Select the “Close Account” option from the drop-down menu.
Step 4: You will be interrogated to give a reason for closing your account. Choose the appropriate reason from the dropdown list and click ‘Continue’.
Step 5: Analyze the terms and conditions for account closure and click ‘Confirm’ if you agree with them.
Step 6: You will acquire a confirmation message after your account has been successfully closed.
How to Close Mashreq Neo Account at Bank Branch
The Mashreq Neo Account Closure Service offers their service at all branches. You need to explore the Mashreq Neo Bank branch nearest your location.
Documents for Mashreq Neo Account Closure
Follow the procedure to close your Neo Account: